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Much more than telecom solutions.

 

We bring you a new communication and collaboration experience that will help boost your business.

 

We give you everything you need to improve and expand your customer communication channels with contact center solutions, call recording, traffic analysis, IVR and Speech Recognition systems. We offer you all that you need to optimize the communication with your customers and improve their opinion of your company.

 

Leverage our solutions to lead the change!

Software de Contact Center

Start now, anywhere in the world,

with all the features you need and at the best price.

Welcome to the

 

SMART

 

technology

Come join the telephony of the future!

 

Digital, mobile, integrated, custom and multichannel solutions that favor connectivity and Just-In-Time communication. Enjoy each and every one of our tools where and when you prefer. In the cloud, on-premise and save money with pay-as-you-go.

80000

Happy customers

60

Years in the market

50

Active countries

750

Partners

Contact Center

Contact Center software for incoming and outgoing voice, chat, email and social network communications, which will allow you to relate to your customers in a personalised, fast and secure way.

 

Call Recording

Professional call recording solutions for all technology environments and every business vertical.

 

Traffic Analysis

Cloud and on-premise solutions to analyze the voice traffic and measure support quality in any telecommunications environment.”

 

IVR with TTS and Voice Recognition

Custom applications and bundles to automate call flows and support processes, minimize the costs, eliminate waiting time and enable 24/7 operations”

Everything you need for fluid communication with your customer is here.

PERSONALISATION

AND CUSTOM DEVELOPMENT

 

We create tools and software that adapt to you, cover your needs and evolve with your business. Haven’t found what you’re looking for? Just ask us.

FULL INTEGRATION

AND COMPATIBILITY

 

Our solutions work well on their own and much better if you combine them with other applications. We integrate with any CRM software and any Telephone System.

 

EASY TO IMPLEMENT,

USE AND CUSTOMISE

 

We develop powerful and user-friendly solutions using cutting-edge technologies to offer you excellent customer experience.

OFFICIAL

CERTIFICATIONS

 

We only supply solutions endorsed and certified by the most prestigious Telecommunications sector companies.

UPDATES

AND SCALABILITY

 

We design tools for any company, size, and business vertical. Always up-to-date and with cutting-edge technology.

PAY PER USE

AND CLOUD SERVICE

 

Get more for less. Upload your solutions to the cloud and eliminate the initial investment. Pay one monthly fee for what you use and enjoy SMART telephony!

  • FORMARTE

    Thanks to Jusan and its solutions, in Formarte, we have been able to identify our customers, improve the quality of our service and reduce response times. When it comes to administration, everything is easier. We have the flexibility to make the changes we want and to manage our work team with the different campaigns. Jusan, in addition to having provided us with a solution that is easy to administrate, provides us with an excellent advisory service and technical support with immediate answers to any need we may have.

    Estefany Londoño

  • SYNERGY TECH

    Jusan has a reliable system that allows tracking the calls made to the call center by filling out forms that allow the proper management of information. In addition to having an excellent product, they have outstanding support that has allowed the correct operation of the platform.

    Sergio Andrés Lopera Pérez

  • IVR technology allows the customer to interact with companies through simple voice commands or DTMF characters, and the company to identify, segment, and route callers to...

    13 April, 2021

  • WebRTC technology is the present and the future of communications. It allows you to establish direct and real-time communication channels between clients and companies co...

    02 March, 2021

  • Customer service has been transformed: omni-channel and ‘just in time’ are the new attributes required for more direct, faster and more fluid communication. For this reas...

    09 October, 2020

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