What is Web RTC and how does it work?
WebRTC technology is the present and the future of communications. It allows you to establish direct and real-time communication channels between clients and companies co...
02 March, 2021
We give you everything you need to improve and expand your customer communication channels with contact center solutions, call recording, traffic analysis, IVR and Speech Recognition systems. We offer you all that you need to optimize the communication with your customers and improve their opinion of your company.
Welcome to the
SMART
technology
Happy customers
Years in the market
Active countries
Partners
Contact Center
Contact Center software for incoming and outgoing voice, chat, email and social network communications, which will allow you to relate to your customers in a personalised, fast and secure way.
Call Recording
Professional call recording solutions for all technology environments and every business vertical.
Traffic Analysis
Cloud and on-premise solutions to analyze the voice traffic and measure support quality in any telecommunications environment.”
IVR with TTS and Voice Recognition
Custom applications and bundles to automate call flows and support processes, minimize the costs, eliminate waiting time and enable 24/7 operations”
We create tools and software that adapt to you, cover your needs and evolve with your business. Haven’t found what you’re looking for? Just ask us.
Our solutions work well on their own and much better if you combine them with other applications. We integrate with any CRM software and any Telephone System.
We develop powerful and user-friendly solutions using cutting-edge technologies to offer you excellent customer experience.
We only supply solutions endorsed and certified by the most prestigious Telecommunications sector companies.
We design tools for any company, size, and business vertical. Always up-to-date and with cutting-edge technology.
Get more for less. Upload your solutions to the cloud and eliminate the initial investment. Pay one monthly fee for what you use and enjoy SMART telephony!
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