Fidelity Connect Bubble: Innovative floating desktop application for contact center agents

Fidelity Connect Bubble: Innovative floating desktop application for contact center agents

Optimize your agents’ screen with Fidelity Connect Bubble!

The most innovative floating desktop application for contact center agents on the market.

Fidelity Connect Bubble is a floating SMART desktop application that allows a contact center agent to manage his or her calls without interrupting the ongoing tasks and without closing the active windows.

Join the Slim version of Fidelity Connect Agent! New interface, more comfortable, faster and more accessible.

Fidelity Connect Bubble is a “Slim” alternative to the Fidelity Connect web interface that gives operators more freedom to perform their functions without interfering with other applications. The Bubble interface is characterised by its agile, accessible and ergonomic design and takes up minimal screen space.

Fidelity Connect Bubble is the new tool for intelligent telephone control.

Bubble adapts to the agent allowing him or her to resize the toolbar, minimize it, hide it and relocate it on the screen as he or she prefers.

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