WeTeam: Multi-channel chat cloud platform

 

With multi-channel unified Chat Communications, you will take your customer satisfaction to the next level.

 

WeTeam makes sure that messages received in the contact center are routed to the right groups and agents, according to client-specific distribution rules.

 

Agent receives notifications and messages on their desktop or mobile application and can reply immediately.

Interfaz WeTeam: Contact Center en la nube para Redes Sociales

Videocall WeTeam

 

Make it easier for your customers and let them contact you through video call using WebRTC technology.

 

Trust

Transparency

Proximity

Personal

Multi-channel and multi-platform

 

A cloud-based solution, easy to implement and compatible with teleworking.

 

WeTeam helps you join the digital revolution and takesthe lead over your competitors.

 

WeTeam allows agents’ mobility and enables simultaneous handling of messages and video calls from any device, at any time and from any location.

Interfaz móvil WeTeam. Contact Center para redes sociales.

Manage and fully control your communications

 

Drawing conclusions and making decisions in a timely manner is a guaranteed success

 

WeTeam allows you to control and analyse your Contact Center, the productivity of your agents

and the quality of the service you are offering to your customers through its wide range of monitoring reports and screens.

 

 

CHATBOTS

 

Entertain your customer until an agent is ready to pick up the conversation or simply offload your agents and free them up for other tasks.

 

 

CHAT JOURNAL

 

Automatic logging of chat transactions between agents and clients.

 

 

SECURITY AND DATA INTEGRITY

 

WeTeam complies with the current security and data
protection legislation.

 

WE WORK TO GIVE YOU PEACE OF MIND AND HAPPINESS!

PERSONALISED, CUSTOM SERVICE

 

Don’t worry if you haven’t found what you’re looking for. Just ask us and we’ll develop it for you! We will place our development team at your disposal so that together we can take your business to the next level.

 

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    Pay As You GO

    Enjoy it however you want!

     

    Rediscover communications with WeTeam!

    The premium communication solution within your reach

    General catalogue
    WeTeamt Brochure

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